Shipping Terms and Options

Southmedic’s shipping terms are FOB destination prepaid and added to the invoice. Southmedic ships “cheapest” method, however if you have a preferred account (UPS, Purolator, Fedex, Dicom, etc) please reference at time of order with account number. Priority shipping option is available but does not include weekend delivery.

Using Your Freight Account

Shipping terms are FOB Origin when using your own freight account.

Priority shipping option is available but does not include weekend delivery. When choosing to ship via your freight account, Ground Service will be used unless otherwise noted.

LTL and Freight Delivery

If your item weighs more than 150lbs , then truck transportation is the most economical method to utilize. Common carriers will transport your item on a truck, shared with other small shipments and deliver directly to you. By sharing space with others, it drastically reduces your transportation costs. The standard procedure for common carriers is having the driver back up to a dock, having the truck loaded by the consignor (shipper), having the cargo driven to a receiving destination and having the unloading performed by the consignee (receiver). Any service that is outside of the "standard procedure" may result additional charges including the necessity for lift gate service or delivering parcel to upper floors of a building.

Proof of Delivery

To obtain proof of delivery, or for additional assistance, contact Customer Service at 1-800-463-7146 or custserv@southmedic.com.